Detects Genetic Material of the virus using a technique called polymerase chain reaction. Nasal or throat fluid is collected with a swab, or saliva. It is considered a very accurate test when properly performed by a health care professional.
It is the newest test for COVID-19. It detects certain proteins that are part of the virus. A swab is used for the nose or throat, and antigen tests can give results in minutes. A positive result of an antigen test is considered very accurate.
It is done after a total recovery from COVID-19 through a blood sample. The immune system produces these antibodies (essential proteins to fight and eliminate the virus). If the results show that you have antibodies, it indicates that you were likely infected with COVID-19 at some point in the past.
It is the analysis of IgM and IgG antibodies that qualitatively indicates which is the immunological situation of people.
Our customer support teams are working hard in Punta Cana and we have gone to great lengths to ensure that our more than 10,000 customer service staff can work from home and carry-on providing the support you and your customers need.
To help support impacted customers, we are offering free cancellation or reservation modification for people impacted by international travel restrictions, i.e. it’s illegal or impossible for the guest to travel to or stay at an accommodation.
Any customer who has made a reservation through puntacanatransferpro.com or on a paytouchfreestore.com powered site (accommodation, rental car, airport taxi), can access modification and cancellation options through their reservation management page, using their booking details (Confirmation number ) or via our Customer Service team. Please encourage your impacted customers to check what options are available to them by checking their booking confirmation.
Due to the dynamic nature of this situation and how quickly things are changing, we are continually updating how we respond to and provide support during this crisis. As such, we will keep you informed of any significant developments, and please reach out to us if you have any further questions.
From all the team at Booking.com, we sincerely wish you the best during these challenging times, we will continue to support in any way we can, and we hope this period of instability will be resolved shortly.